Mystery of woman's disappearing wheelie bin solved

An elderly resident of St Thomas in Exeter, Devon, who was left flabbergasted when she put her large wheelie bin out for collection only for it never to return, has had the mystery solved.

Exeter City Council have confirmed that they accidently took the bin after believing the pensioner had put two bins out for collection. However, similar to other incidents that have occurred in area, the mistake saw a smaller sized wheelie bin returned. The woman, who wished to remain unnamed, said: "I put my bin out for collection last month and before bin men had even come it had gone.



"I couldn't believe it. When I reported it to the Council I was given a little bin back. It's annoying because we used to really fill the other one." The Council have confirmed that when issuing replacement bins, size of household is now taken into consideration. A spokesperson said: "Back in October, one of our crews mistakenly believed that the woman in question had presented two bins for collection,.

"This led to one bin being collected from her address. When she contacted us and explained the situation, we apologised for our error and arranged for a replacement bin to be delivered. The bin delivered was the appropriate size for the number of people in her household. This was a genuine error made by the crew, and we have since tightened up our procedures to reduce the likelihood of such mistakes happening."